1. Customer has received their initial consultation before signing of the LMPA service agreement which educate and outline the loan modification process stated under Federal and or State laws. If Yes please enter your initials          .

2. Customer has waived their privilege for the free phone consultation, have conducted their own due diligence and have elected to proceed into executing the LMPA Service Agreement.  If Yes please enter your initials          .

DEFINITION-the LMPA is divided into two (2) Phases:

PHASE 1-EDUCATION STAGE–This is the initial phase to be completed within 14 days of application and will include the creation of customer's personal page on HOHC website, assignment of a dedicated Customer Service Representative from HOHC, response to all questions and concerns posted by customer(s) on customer's personal web page, provides customer(s) with an E-Book explaining loan modification and other relevant details, invitation to HOHC weekly 1 ½ hour (90minutes) educational and instructional webinar discussing loan modification and other related distress mortgage solutions.

PHASE 1-CHARGE–The fee for this phase is $375; This charge is due and payable at the signing of this agreement. This charge is refundable only up to the end of the 2nd business day after the date of execution of this agreement. (That being 5 PM EST). Cancellation must be in writing and can be sent via FAX to 718-228-5406.

PHASE 2-PARNNERSHIP AND NEGOITATION STAGE- HOHC will complete this stage of service within 90 days from the date of this agreement. In the event that service is not concluded within that time frame both HOHC and the customer may elect to enter into an agreement to extend this contract for another 90 days, that extension can be entered into up to 120 days from the date of this agreement.

PHASE 2 WILL INVOLVE THE FOLLOWING SERVICES:

• Authorization from customer (s) to release mortgage information.
• Customer Sales Representative will assist/educate customers in packaging a complete loan modification application.
• Customer Sales Representative will assist/educate customers in drafting and completing hardship letter and financial statement.
• Contacting lender/servicer to discuss/negotiate the loan modification request and provide fully packaged application  and any other  required stipulations to lender/servicer.
• Make constant, timely and diligent inquiries to lender/servicer on behalf of customer to track the progress of the loan modification application.
• Invite customer (s) to conferencing negotiation/discussions with lender/servicer and or provide continuous updates on application status on customers’ homepage at HOHC.
• Invite customer (s) to weekly education/instruction webinar.
• Address all questions/inquiries/concerns posted by customer(s) on their homepage at HOHC.
• Assist/educate customer(s) in understanding and deciding on any new modification terms offered by the lender/servicer.
• Educating customer(s) on alternative solutions for mortgage relief.
• Provide guidance/education and counseling on fiscal behavior modification to qualify and maintain mortgage affordability.
   

PHASE 2-PRICING SUCCESS FEE–A Success fee will be charged by HOHC for a successful loan modification as set forth below:

• Negotiation of an acceptable repayment plan to customer (s).
• Converting an adjustable rate mortgage (ARM) to a Fixed Rate Mortgage.
• Reducing fixed interest rate to a lower fixed interest rate.
• Reducing the principal balance of the mortgage.
• Arranging for delinquent payment to be added to the principal or negotiation of any form of forbearance for such amount.
• Increasing the amortization of the mortgage.
• Eliminating or reducing delinquent payment.
• Adding another person’s income to support the mortgage.
• Any combination of the above.

The fee of this service is not based on the amount of time or work spent on customer(s) file,  nor is it based on the amount of principal owed or Monthly payment of the customer's Mortgage; but soley on the customer’s ability to afford this service. Success Fee is 3 ½ % of total gross annual income disclosed by the customer on their financial statement  used for their loan modification purposes. This fee is due and payable upon the written approval of the customer’s loan modification and on acceptance of such by the customer. For Government programs, Success Fee is payable in full upon acceptance into the trial program. Should HOHC have to retain legal services to collect said Success Fee then you the customer,  shall be responsible for all legal expenses incurred by HOHC.

CUSTOMER’S RIGHT OF CHOICE.
HOHC is  a "For Profit Company" that charges an education fee and a success fee under its Loan Modification. Partnership Agreement (LMPA). You the customer, may be able to obtain a loan modification by contacting your lender/servicer directly, or by contacting a HUD approved counseling agency or any other non-profit organization. As a convenience and right of choice so you have the option to compare, HOHC is providing a list of three (3) services randomly chosen for which we have no partnership, affiliation or exchange of services with.

1. Counselling Services–A Division of MMI- 888 Grand Concourse, Bronx, NY 10456 P-800-308-2227
2. Brooklyn Co-operative FCU-1474 Myrtle Avenue, Brooklyn, NY, 11237 P-718-418-8232
3. Neighborhood Housing Services of Jamaica-89-70,162nd Street, Jamaica, NY 11432 P-718-291-7400

BUSINESS HOURS
Business Hours at HOHC are Monday-Friday 9 AM- 5PM and Saturday 10 AM to 5PM EST with offices closed for observance of Bank holidays.
PRIVACY.
HOHC under no circumstances may market, sell, advertise or discuss any customer information without the express, written permission of the customer(s) to any other than the customer’s mortgage lender/servicer. All information from customer rendered verbally or in writing is deemed confidential by HOHC.

AMENDMENT
This agreement may not be amended or modified orally and no provision of this agreement may be waived or amended except in writing signed by the customer and HOHC.

SUBJECT PROPERTY

ACKNOWLEDGEMENTS

1. No modification are guaranteed by HOHC, all outcomes or final decisions or rendering of application are solely determined by the customer’s qualification and the customer’s mortgage lender/servicer.
2. HOHC is strictly the representative of the customer and its advocates and has no authority to make final decision independent or on behalf of the customer without approval from the customer(s).
3. HOHC duties and responsibilities shall be to perform the functions related to the loan modification process and negotiation only.
4. If during the process of loan modification, legal intervention or 3rd party contractual services are required, the customer shall be responsible for those expenses at a separate cost.Examples of 3rd Party Services are:Attorney Fees, Court Costs, Appraisial Reports, Home Inspection, etc.
5. In the event, the final decision is not acceptable by the customer, HOHC or its affiliates may continue to assist the customer with other alternative solutions for a separate charge.

ACKNOWLEDGEMENT AND REPRESENTATION.
By signing below the customer(s) understand, agree, accept and will adhere to all the statements and terms held within this agreement and waive any or all liabilities to HOHC, its employees, subsidiaries, affiliates and or parent company if the customer loan modification is denied.